Forum Discussion

reast's avatar
reast
Helper II
4 years ago
Solved

Date Filter does not allow date entry in Service

Hello,

Recently all the date filter on the web service dashboards are displaying like this and will not allow entry of a date.

 

 

In the desktop service, it correct displays like this (with the Date slider) and allows for changes. Any ideas if something has changed recently? Thank you!

 

 

 

  • Hi, reast 

    Fix has been deployed on all clusters.

    Please recheck your date filter on the web service dashboards 

     

    Best Regards,
    Community Support Team _ Eason

6 Replies

  • v-easonf-msft's avatar
    v-easonf-msft
    Community Support

    Hi, reast 

    I cannot reproduce the problem, everything is normal on my side.

    Have you checked the language of Power BI Service? Maybe the region settings of your desktop and service are different, which leads to conflicts in the date format.

     

    You can also try to clear your browser cache, log into your account again and upload a new report.

    Best Regards,
    Community Support Team _ Eason
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • reast's avatar
      reast
      Helper II

      Thank you for the response, but unfortunately, none of those suggestions helped. This was all working normally until a couple weeks ago. 

      • reast's avatar
        reast
        Helper II

        For a few minutes this morning, the date filter appeared normal, but now it has reverted back to not allowing any date entry nor showing the header. So bizarre. 

  • susan_d_10's avatar
    susan_d_10
    Frequent Visitor

    I have a user in our organisation that has this problem.   I have checked that they have the same version browser as all other users, I got them to try the workaround above but this has not changed.    Are there any other suggestions that we can try please