Forum Discussion

reast's avatar
reast
Helper II
4 years ago
Solved

Date Filter does not allow date entry in Service

Hello, Recently all the date filter on the web service dashboards are displaying like this and will not allow entry of a date.     In the desktop service, it correct displays like this (wit...
Need Help
  • v-easonf-msft's avatar
    v-easonf-msft
    4 years ago

    Hi, reast 

    Fix has been deployed on all clusters.

    Please recheck your date filter on the web service dashboards 

     

    Best Regards,
    Community Support Team _ Eason

v-easonf-msft's avatar
v-easonf-msft
Community Support
4 years ago

Hi, reast 

I cannot reproduce the problem, everything is normal on my side.

Have you checked the language of Power BI Service? Maybe the region settings of your desktop and service are different, which leads to conflicts in the date format.

 

You can also try to clear your browser cache, log into your account again and upload a new report.

Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • reast's avatar
    reast
    Helper II
    4 years ago

    Thank you for the response, but unfortunately, none of those suggestions helped. This was all working normally until a couple weeks ago. 

    • reast's avatar
      reast
      Helper II
      4 years ago

      For a few minutes this morning, the date filter appeared normal, but now it has reverted back to not allowing any date entry nor showing the header. So bizarre. 

      • v-easonf-msft's avatar
        v-easonf-msft
        Community Support
        4 years ago

        Hi， reast 

        This issue has been confirmed as a known issue internally(Internal ICM ID: 269024990).

        Engineers are working on the fix, ETA will be updated once available.

        As a workaround, you can get unblocked by navigating to any report and then to dashboard to see the visual. (But if you refresh again, you will experience the same issue)

         

        Best Regards,
        Community Support Team _ Eason