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EUhlich's avatar
EUhlich
Frequent Visitor
4 years ago

Dataset suddenly not refreshing anymore

Hello, we've got big issues with the Power BI Service today. Yesterday, everything worked fine. I didn't do any changes to the source at all. Just did some minor changes to some visuals.

In the morning, reports were loading really slow or not at all (infinite loading).

Some minutes later, it worked.

(However, it did work all the time in the Desktop application)

 

Now, Datasets are not refreshing at all anymore in the Web service. I get the following error message:


Fehler bei der Datenquelle: Unable to refresh the model (id=1944090) because it references an unsupported data source.
Cluster-URI: WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net
Aktivitäts-ID: 8d6a65ed-a891-4432-b9d8-ff3cd72c49b3
Anforderungs-ID: 18b97e87-55c5-1131-f46c-59ff363e7106
Zeit: 2021-10-22 09:01:58Z

 

Also, the Dataset Gateway is not displayed in the settings.

Again, locally everything works fine. We are using the DirectQuery Mode and data is displayed locally without any issues.

 

Visuals inside the reports throw errors as well:

 

Aktivitäts-ID  8d6a65ed-a891-4432-b9d8-ff3cd72c49b3

Anforderungs-ID  b68bbb87-e9b1-5af1-3f33-62d3d8a2982e

Korrelations-ID  ee76d291-b57b-f735-e928-b4c1a987a3d0

Zeit  Fri Oct 22 2021 11:10:27 GMT+0200 (Mitteleuropäische Sommerzeit)

Dienstversion  13.0.16982.47

Clientversion  2110.2.08110-train

Cluster-URI  https://wabi-west-europe-b-primary-redirect.analysis.windows.net/

 

Something seems wrong with the service.

Please help!

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