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bdurham15's avatar
bdurham15
Frequent Visitor
7 years ago

Dataset settings - User no longer exists

Hello,   I have been performing scheduled refreshes on several datasets on an enterprise gateway for several months now. In the last week or so, all of the datasets that I have configured have show...
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TonyGaul's avatar
TonyGaul
Advocate I
7 years ago

Same issue here.  In my case the user still exists and has never been deleted, so is definitely a Microsoft bug.  It is causing some publishing issues and I have to re-enter data source credentials into the Power BI service in order to see the report.  On deployment I am getting an error saying I need to configure an enterprise gateway, however the data source is a single Azure DB and no gateway is necessary.

  • jrussell1738's avatar
    jrussell1738
    New Member
    7 years ago

    I found that the service account that was used to publish the Power BI reports did not have an email account associated. When an email account was added to the service account, the error message disappeared. Do you have the same scenario? 

    • TonyGaul's avatar
      TonyGaul
      Advocate I
      7 years ago

      jrussell1738Hi, yes this could be a work-around as the account I use does not have an associated email.  But it has never had an email associated with it, so something has changed in the service.  I don't have access to set up an email to test.  Thanks