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gmd_23's avatar
gmd_23
Frequent Visitor
5 years ago
Solved

Dataset refresh failures - recent issue

Hi,   Is anyonwe else facing multiple dataset filaures on previously working datasets. Problem occurs regardless of datasource, size, complexity of query etc. This occuring since late 3rd Feb. Same...
General Comment
Need Help
  • nickyvv's avatar
    nickyvv
    5 years ago

    Hi gmd_23,

    You could try enabling Premium Gen 2 on your capacity, that will for sure get rid of any concurrency or memory refresh problem. Do remember that it is in preview, and that you will not have refresh metrics in the Premium Capacity App anymore. Have a look at all the current limitations.

    But you can always switch back if it doesn't solve your problems.

     

    If that doesn't help, I suggest you create a support ticket (which is free with a Pro license). Go to the support page to file a support ticket.

lbendlin's avatar
lbendlin
Super User
5 years ago

If it's any consolation, unnecessary refreshes are something we also see all the time. It's a tricky thing though - how should the service know that the developer did due diligence and updated the data too when they mucked with the report and re-uploaded to the workspace.  Worst case the service does an unneeded refresh, best case it catches the developer napping and inadvertently uploading a really old data snapshot.