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gmd_23's avatar
gmd_23
Frequent Visitor
5 years ago
Solved

Dataset refresh failures - recent issue

Hi,   Is anyonwe else facing multiple dataset filaures on previously working datasets. Problem occurs regardless of datasource, size, complexity of query etc. This occuring since late 3rd Feb. Same...
General Comment
Need Help
  • nickyvv's avatar
    nickyvv
    5 years ago

    Hi gmd_23,

    You could try enabling Premium Gen 2 on your capacity, that will for sure get rid of any concurrency or memory refresh problem. Do remember that it is in preview, and that you will not have refresh metrics in the Premium Capacity App anymore. Have a look at all the current limitations.

    But you can always switch back if it doesn't solve your problems.

     

    If that doesn't help, I suggest you create a support ticket (which is free with a Pro license). Go to the support page to file a support ticket.

lbendlin's avatar
lbendlin
Super User
5 years ago

We have switched to Gen2, and did not regret it yet.  Getting rid of the rendering shackles was totally worth losing a few metrics temporarily. IMHO the only metric that really counts is cumulative query duration, and we still get that from the audit logs.

gmd_23's avatar
gmd_23
Frequent Visitor
5 years ago

Not going to discount it as an option, not yet.

 

Seeing other odd behaviour - refreshes that are reported as finished before they've even started. Dataset refreshes after a publish. Refreshes happening even when scheduled refresh is switched off.

 

Our region is North Europe.