Forum Discussion
Helper IVDataset refresh done but report not refreshed.
Hi,
I used a excel data. i connected the excel and create the report and i published the report in power bi service.
Excel data was accessed and saved using my personal ms office account. but in power service, i used business separate pro account(business account). these separate user names will make any issues???
I created a gateway connection, and click the refresh button once. the dataset has been refreshed but data was not updated in report.
sometimes i have a credentials issue.
Please advice.
Hi. It looks like you are connecting to a local file in a computer. The error says the problem is in the credentials you have provided in the gateway to reach the file.
When you get data from a local file it usually asks for Windows credentials. The way to add them would be in the following format:
user: DOMAIN\Username
pass: Password
The domain is probably the name of the computer/device. You can find it in This PC/Device properties. Then you can add your username and password. Test connections before refreshing, it must work there first.
I hope that helps,
1 Reply
- ibarrau
Super User
Hi. It looks like you are connecting to a local file in a computer. The error says the problem is in the credentials you have provided in the gateway to reach the file.
When you get data from a local file it usually asks for Windows credentials. The way to add them would be in the following format:
user: DOMAIN\Username
pass: Password
The domain is probably the name of the computer/device. You can find it in This PC/Device properties. Then you can add your username and password. Test connections before refreshing, it must work there first.
I hope that helps,