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Anonymous's avatar
Anonymous
Not applicable
7 years ago

Dataset "Refresh Now" Fails With No Error

Hi,

 

I have this intermittently with PowerBI.

 

Most of my dashboards are set up with a scheduled refresh, however occasionally I need to do an Ad Hoc dataset refresh.

 

I do this by clicking on the elipsis (...) next to the dataset on the left nav and clicking Refresh Now.

 

Usually when I do this I get a Dataset Refresh In Progress message when I reclick the elipsis, however in the past day I get nothing.

 

The refresh doesn't happen, but there is no error message to say why not...

 

I have also tried adding in another scheduled refresh to see if that works and it fails with the same situation - no error, no refresh. The refresh attempt does not even show up in the refresh history.

 

This occurs to all my datasets. I have asked others in the workgroup to try the same and they get the same result.

 

The relevant Gateway is showing as Online and Ready.

 

I can refresh the dataset through the desktop and then re-publish but that isn't really a long term solution.

 

Does anyone know why this occurs and how to fix it?

 

Thanks

Need Help

16 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Same here in the UK. No refreshing, no errors, not able to publish the reports. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    I have raised a support ticket with Microsoft about this issue.

    They have informed me that they have engineers investigating the issue.

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    We have been experiencing the same issue

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    I notice the same thing, but can go to the Datasets page and click the "Refresh Now" circular arrow button in the "Actions" Column and it works.

    Have you tried that?

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hi - none of the above solutions have worked.

       

      It's worth noting that as of now (10.50am CET) the 10.00 refresh is scheduled as the 'Next Refresh'.

       

      It's almost as if the whole refresh system has crashed.

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Also - I have tried to refresh the report on the Desktop and publish to the server. The manual refresh succeeds, but publishing to the server is not working. Taking forever.

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        I am getting the exact same problem - there is no error message at all - you get the pop up "Preparing to Refresh" and then nothing happens, the pop up goes away, and then..... nothing. No error message.

         

        Power BI is starting to lose credibility in my organisation because of this instability. We could live with the occasional failure to refresh, but this is now an ongoing issue, and none of the replies on the forums are really addressing the problem.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Same here in The Netherlands. Really painful issue.. Is anyone able to give us more information how to resolve this issue?

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Looks like the issues in Northen Europe again. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Same issue, I can't replace / overwrite any excisting reports. When deleting the old report and reuploading it again, it works like a charm. But that's a big issue with setting up rights again, and quicklinks won't work anymore for my endusers 

    EDIT: 
    Publishing doesn't work either at this moment: 
    An Error occured while attempting to Publish: "abc.pbix": The remote server returned an error: (404) Not Found. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Same for us. We've been trying the whole morning. We can see the popup "Preparing for refresh" is active for a while, then it dissapears and nothing happens. Refresh history doesn't show any error.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Same here. Refreshing and Publishing not working. Trying all day and nothing works.

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Same situation here, except some Power BI reports seem to refresh ok and others don't. I have a report that connects to a SharePoint Excel file refreshes with no errors, but didn't actually refresh the data. My workaround is to open Power BI desktop, refresh the tables, then publish. Several people in company who work with Power BI a lot are not able to figure out why. This is not good if we have to manually refresh the data. Kind of defeats the reason for using it...