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AndrewMcCorkell
Frequent Visitor

Dataset not refreshing after password change

I recently had to change my organizational password, which is used in the credentials to refresh many of my Power BI reports in both desktop and service. I have gone through and updated the creds on all reports, but I have just one that refuses to refresh in the service, post-update, with the others working fine. It refreshes without issues in the desktop app, so then I re-publish the report to the service and the next nightly auto-refresh fails with the error message below. 

 

The refresh also fails with the same error when I manually trigger the online refresh. There are 3 data sources - 2 are Sharepoint files and 1 is a Dataflow. There's nothing wrong with the Sharepoint files and the Dataflow is refreshing nightly as it should.

 

It was all working just fine before the password change, but now I'm stumped, so any help would be greatly appreciated!

 

ERROR MESSAGE:

 

Last refresh failed: 6/23/2023, 12:18:06 PM
There was an error when processing the data in the dataset.

 

Data source error: 

" {"error":{"code":"DMTS_OAuthTokenRefreshFailedError","pbi.error":{"code":"DMTS_OAuthTokenRefreshFailedError","parameters":{"ConnectionDetails":"{\"kind\":\"PowerPlatformDataflows\",\"path\":\"PowerPlatformDataflows\"}","CredentialType":"OAuth2","DatasourceType":"Extension"},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AADSTS50173: The provided grant has expired due to it being revoked, a fresh auth token is needed. The user might have changed or reset their password. The grant was issued on '2023-05-29T23:57:54.4040000Z' and the TokensValidFrom date (before which tokens are not valid) for this user is '2023-06-16T06:30:38.0000000Z'.\r\nTrace ID: f7c8d6e4-4460-4aa4-bade-08bdad9e2300\r\nCorrelation ID: ab17d835-5135-4f7f-ac0f-643c0244f654\r\nTimestamp: 2023-06-23 02:18:06Z"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AADSTS50173: The provided grant has expired due to it being revoked, a fresh auth token is needed. The user might have changed or reset their password. The grant was issued on '2023-05-29T23:57:54.4040000Z' and the TokensValidFrom date (before which tokens are not valid) for this user is '2023-06-16T06:30:38.0000000Z'.\r\nTrace ID: f7c8d6e4-4460-4aa4-bade-08bdad9e2300\r\nCorrelation ID: ab17d835-5135-4f7f-ac0f-643c0244f654\r\nTimestamp: 2023-06-23 02:18:06Z"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2146233088"}}],"exceptionCulprit":1}}} Table: DG+BHN. "

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