Forum Discussion
Dataset not getting refreshed from OneDrive
Hi,
I am getting below error when I try to refresh dataset in service.
My dataset was working fine for filtered data (about 100 MB, file size), and then I expanded it to include all the data and it ballonned up to 500 MB. When I try to refresh it in service, I am keep getting this generic error/warning and the report is not refresehed in service with latest data. Gateway and everything is working fine. I have only 1 datasource and it is mapped.
How do I resolve this issue?
Steps: Create PBI in desktop > Move it to One Drive > Hourly it refreshes in Service
Warning/Erro:
Something went wrong
Please try again later or contact support. If you contact support, please provide these details.
Cluster URI: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Activity ID: 5fe7cd6c-f146-4ea0-876d-2e0931d714e7
Request ID: 9840b04f-496d-43ee-950b-c508a4c25cda
Time: 2020-09-06 13:13:28Z
Thanks,
Ritesh
5 Replies
Ritesh_Air - These are difficult to troubleshoot. Might be a temporary glitch. You might try deactivating Time intelligence auto date/time if it is active to shrink your file size.
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Hi Greg,
I wish they had little bit better error or warning messages. I have uncehcked "auto date" box and will try again. But incredibly frustating.
Thanks,
Ritesh
Ritesh_Air , Is there any log link shown there. Or at the gateway level.
See if these can help else log an issue -https://community.powerbi.com/t5/Issues/idb-p/Issues
Gateway log
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-log-files
Troubleshoot gateway
https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/
https://www.youtube.com/watch?v=mGnNn6gnrKkHi Ritesh_Air
If the above posts help, please kindly mark it as a answer to help others find it more quickly. thanks!
If not, please kindly elaborate more.
No. Sorry it didn't help. I had to delete the report from workspace and put it back from OneDrive, then it worked. But it shouldn't be done this way, if error is little bit less cryptic.
thankd,
ritesh
