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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Dataset can't refresh because "Device object was not found in the tenant"

Hello all,

 

I can't refresh my Dataset (scheduled or manually) and when I open the error message detail it says : "Device object was not found in the tenant..."

All my dataflows are well refresh without any problem.

 

Does anyone have an idea how to fix this from powerbi service?

 

Thanks for your help!

Need Help
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi, 

    It works after I reset all my credentials, seems like the IT Admin has made some change on my Microsoft account profil.

    Cheers

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi, 

    It works after I reset all my credentials, seems like the IT Admin has made some change on my Microsoft account profil.

    Cheers

      • CaveOfWonders's avatar
        CaveOfWonders
        Icon for Helper IV rankHelper IV
        2 years ago

        Hi clement_msnl ,

        I'm having the same issue, but I don't understand what is meant by resetting all credentials? Could you please explain so I can try? 

    • CaveOfWonders's avatar
      CaveOfWonders
      Icon for Helper IV rankHelper IV
      2 years ago

      Hi Anonymous,

      I'm having the same issue, but I don't understand what you mean by resetting all credentials? Could you please explain so I can try? 

  • v-easonf-msft's avatar
    v-easonf-msft
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi, Anonymous 

    Have you check the refresh history of current dataset? Is there any additional details? Please share relevant screenshots.

    If you need to use the gateway for data refresh, please make sure that the gateway has been updated to the latest version.

     

    Best Regards,
    Community Support Team _ Eason