Dataset can't refresh because "Device object was not found in the tenant"

[Anonymous]

Hello all,

I can't refresh my Dataset (scheduled or manually) and when I open the error message detail it says : "Device object was not found in the tenant..."

All my dataflows are well refresh without any problem.

Does anyone have an idea how to fix this from powerbi service?

Thanks for your help!

[Anonymous · Accepted solution]

Hi, 

It works after I reset all my credentials, seems like the IT Admin has made some change on my Microsoft account profil.

Cheers

[CaveOfWonders]

Hi @Anonymous,

I'm having the same issue, but I don't understand what you mean by resetting all credentials? Could you please explain so I can try? 

[clement_msnl]

Had the same problem, same solution.

[CaveOfWonders]

Hi @clement_msnl ,

I'm having the same issue, but I don't understand what is meant by resetting all credentials? Could you please explain so I can try? 

[smeetsh]

With us it was caused by an email activity, where the mail account had an expired token. Other oprions are just editting a description of an activity and saving it. Hope this helps!

[v-easonf-msft]

Hi, @Anonymous 

Have you check the refresh history of current dataset? Is there any additional details? Please share relevant screenshots.

If you need to use the gateway for data refresh, please make sure that the gateway has been updated to the latest version.

Best Regards,
Community Support Team _ Eason