Forum Discussion
Dataset Refresh giving unknown error that Bing cannot find.
Attempting to refresh my dataset on powerbi.com is giving following error:
| Processing Error: | An unexpected error occurred (file 'xmutiltm.cpp', line 332, function 'XMTMStorageFileHelper::CreateOrModifyStorageFile'). |
I cannot get a search engine to find a single hit on xmutiltm.cpp, nor XMTMStorageFileHelper. :-(
The dataset refreshes without issue on the Powerbi desktop. I have no leads to what the issue is. Anyone else encounter this error?
Brent
Hi frandsb, if you are still hitting this issue, would you mind submitting a ticket at https://support.powerbi.com/? That way we can dig deeper into what is causing this problem.
Thanks!
6 Replies
- AmandaMicrosoft Employee
Hi frandsb, if you are still hitting this issue, would you mind submitting a ticket at https://support.powerbi.com/? That way we can dig deeper into what is causing this problem.
Thanks!
- DF10569New Member
Is there a solution for this issue? Just updated power bi personal gateway and this error is now happening.
- AmandaMicrosoft Employee
Hi DF10569 if you are hitting this error still, you will need to submit a ticket at https://support.powerbi.com/. We will need to debug further to find out what the problem is. Thanks!