Forum Discussion
Dataset Refresh Failure via On-prem Gateway Data Source
- 8 years ago
Please "Edit credentials" in dataset setting. Then try to refresh the dataset to see if it works.
Regards,
- 8 years ago
It's been months since my first post but I wanted to follow-up for other users that might find this thread. The "marked solution" in my case was not a solution. See the screenshot that shows manual edit of credentials isn't even an option for a dataset granted access to the Data Source.
The root cause:
Server name mismtach between our listener's certificate and the target priamry instance in our cluster.
The solution:
(1) Easy, short-term: create a Data Source connection directly to the primary instance using the FQDN (though defeates the purpose of our HA cluster).
(2) Medium, long-term: update & manage the certificate on the listner.
It's been months since my first post but I wanted to follow-up for other users that might find this thread. The "marked solution" in my case was not a solution. See the screenshot that shows manual edit of credentials isn't even an option for a dataset granted access to the Data Source.
The root cause:
Server name mismtach between our listener's certificate and the target priamry instance in our cluster.
The solution:
(1) Easy, short-term: create a Data Source connection directly to the primary instance using the FQDN (though defeates the purpose of our HA cluster).
(2) Medium, long-term: update & manage the certificate on the listner.