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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Dataset Refresh Failing due to Timeout

Hello,   I was wanting to contact support regarding my issue, however, I'm just a Pro Trial user at the moment and apparently the support services are not part of the Pro Trial services available. ...
  • v-lid-msft's avatar
    6 years ago

    HI Anonymous ,

     

    Based on this documentData refreshes must complete in less than 2 hours if it is not in premium node.

     

    If you are using the Import mode, th loading time depens on the size of your model (rows and columns), network status between pc and datasource, and also the performance of pc which runs the power bi. At last, calculated columns and calculated tables are computed during the database processing and then stored in the model, it will also increase the load time. You can follow this documents to optimize data model and reduse the load time.

     

    The reasons about load time can be also the following:

     

    1. Data Model (rows, columns, tables, you can follow this article to optimize the data model)

    2. Hardware Performance (either be data source or computer running power bi desktop, check usage while importing to see if any one reach the bottleneck)

    3. Network Performance(mainly when using gateway to imported into service, check the gateway bandwidth usage while refreshing)

     

    Best regards,

    Community Support Team _ Dong Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.