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zondan's avatar
zondan
Icon for Advocate IV rankAdvocate IV
10 years ago

Dataset Refresh Email notifications not being sent - delivered?

Hi,   I've got a problem with Power BI refresh failure email notifications: 1) I'm using Personal Gateway 2) When I go to 'Schedule Refresh'  the option 'send refresh failure notification email t...
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zondan's avatar
zondan
Icon for Advocate IV rankAdvocate IV
10 years ago

Hi,

 

I sign in with '_@_onmicrosoft.com' email which means that if the notification is sent there is no chance it can be delivered as '_@_onmicrosoft.com' is not a valid email address. I was under impresion that this is why you set up alernative email address in Azure so in this case it can be delivered to that instead of onmicrosoft.com?

 

Is there any workaround or this is another bug that need to be fixed?

 

Thanks,

 

Daniel

BruceAnderson's avatar
BruceAnderson
Icon for Helper II rankHelper II
10 years ago

I would also like to change the email address that the notifications are sent to.  Did you find a resolution for this?

  • BruceAnderson's avatar
    BruceAnderson
    Icon for Helper II rankHelper II
    10 years ago

    Actually I did just discover, that if you go to Manage Gateways, then you can change the contact address there.  I have not yet tested it but hopefully that will do it.

    • zondan's avatar
      zondan
      Icon for Advocate IV rankAdvocate IV
      9 years ago

      Hi Bruce,

       

      Did changing email in the Gateway Properties helped? Did you managed to test this?

       

      Thanks,


      Dan

      • BruceAnderson's avatar
        BruceAnderson
        Icon for Helper II rankHelper II
        9 years ago

        Unfortunately no it did not.  I did set it to my correct email account in the gateway properties.  But when the synchronise fails I do not receive any mails.  Not going to spam or anything like that.  I tried with several different mail accounts from differing mail providers.   Luckily for me synchronizing rarely fails now as I moved the gateway to a different, much more stable server environment, so this is less of an issue, but still an issue for me.  Nothing worse than the MD rushing over at month end complaining that the "system is broken again".