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zondan's avatar
zondan
Advocate IV
10 years ago

Dataset Refresh Email notifications not being sent - delivered?

Hi,

 

I've got a problem with Power BI refresh failure email notifications:

1) I'm using Personal Gateway

2) When I go to 'Schedule Refresh'  the option 'send refresh failure notification email to me' (what does that mean to me?)

3) Because my account is configured with azure on the same page above it says 'This dataset has been configured by+'my email' that email is the email configured as 'alternate' email n my azure account

4) When I take gateway offline and refresh fails I don't get any notifications?

5) Is is possible that because I'm uisng _@_onmicrosoft.com email to logon, notifications are being sent to that email rather than alternate email address as configured in the Azure

 

 

Any help would be appreciated.

 

Thanks,

 

Daniel

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10 Replies

  • ankitpatira's avatar
    ankitpatira
    Community Champion
    10 years ago

    zondan email address that you would have used to sign in to powerbi and would have published from powerbi desktop will receive email when schedule refresh fails.

    • zondan's avatar
      zondan
      Advocate IV
      10 years ago

      Hi,

       

      I sign in with '_@_onmicrosoft.com' email which means that if the notification is sent there is no chance it can be delivered as '_@_onmicrosoft.com' is not a valid email address. I was under impresion that this is why you set up alernative email address in Azure so in this case it can be delivered to that instead of onmicrosoft.com?

       

      Is there any workaround or this is another bug that need to be fixed?

       

      Thanks,

       

      Daniel

      • BruceAnderson's avatar
        BruceAnderson
        Helper II
        10 years ago

        I would also like to change the email address that the notifications are sent to.  Did you find a resolution for this?