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zondan's avatar
zondan
Icon for Advocate IV rankAdvocate IV
10 years ago

Dataset Refresh Email notifications not being sent - delivered?

Hi,   I've got a problem with Power BI refresh failure email notifications: 1) I'm using Personal Gateway 2) When I go to 'Schedule Refresh'  the option 'send refresh failure notification email t...
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GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
9 years ago

Another test you might be able to do, is to create a data alert, and set it to a value that you know will trigger the data alert to send an email and notification.

 

Then you should get the notification in your Mobile App as well as in the Power BI service, and finally hopefully get it via email if you configured it to email you also?

 

You can also use Microsoft Flow for data alerts from Power BI to send it to a Email distribution group.

 

Turn insight into action using Microsoft Flow and Power BI

zondan's avatar
zondan
Icon for Advocate IV rankAdvocate IV
9 years ago

Thanks, I'll look at it and see if that helps. 

  • elliottriley's avatar
    elliottriley
    Frequent Visitor
    7 years ago

    Hello,

     

    Just wondered whether you managed to find a way to resolve this?

     

    I've got the same issue where we are using an O365 user account as a Power BI login that doesn't have a mailbox attached, so there is no email / inbox for the notifications to be sent to.

     

    Thanks,

     

     

  • BruceAnderson's avatar
    BruceAnderson
    Icon for Helper II rankHelper II
    7 years ago

    For me the standard gateway alert never worked, I was unable to specify another email address.

    However, luckily since then we have very few issues with the gateway.  So it has not been as important.