Forum Discussion
Dataset Refresh Email notifications not being sent - delivered?
Actually I did just discover, that if you go to Manage Gateways, then you can change the contact address there. I have not yet tested it but hopefully that will do it.
Hi Bruce,
Did changing email in the Gateway Properties helped? Did you managed to test this?
Thanks,
Dan
Unfortunately no it did not. I did set it to my correct email account in the gateway properties. But when the synchronise fails I do not receive any mails. Not going to spam or anything like that. I tried with several different mail accounts from differing mail providers. Luckily for me synchronizing rarely fails now as I moved the gateway to a different, much more stable server environment, so this is less of an issue, but still an issue for me. Nothing worse than the MD rushing over at month end complaining that the "system is broken again".
Another test you might be able to do, is to create a data alert, and set it to a value that you know will trigger the data alert to send an email and notification.
Then you should get the notification in your Mobile App as well as in the Power BI service, and finally hopefully get it via email if you configured it to email you also?
You can also use Microsoft Flow for data alerts from Power BI to send it to a Email distribution group.
Thanks, I'll look at it and see if that helps.
