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Anonymous
Not applicable

Dataflows always fail to refresh due to "internal error"

I cannot seem to get a single dataflow to work. Even the most simple dataflow that doesn't connect to any data source and just returns static data will fail to refresh with the error:
 
Error: Internal error Request ID: 67d17199-9d7f-23ca-59f0-aa5534b1b9e2 Activity ID: ec2ef1d5-5e76-4cc7-98b4-da9d03db843a
 
or similar. I've tried everything...different data sources, credentials, different app workspaces. Nothing seems to make any difference, and I can't find any details as to why. Other uses seem to get this issue for a variety of reasons but none seem to apply to me.
 
I'm starting to wonder if it's an account based issue, but I don't know how to access any deeper diagnostic information.
 
Suggestions appreciated.

1 ACCEPTED SOLUTION
Galia
Employee
Employee

Hi Davolsen,

 

 

I've just looked into the logs base on the request Id you provided us. We saw the same problem from other customers and engineering team is working on a fix. We will update you as soon as the fix will be in place.

 

Thanks,

Galia

View solution in original post

31 REPLIES 31
Pramod2699
Frequent Visitor

I have been trying to refresh my dataflow which consists of 6 million rows and around 500 columns I am a premium user this data flow takes around 2 hours and 20 min and then gets failed error mentioned below my data source is MySQL Error: An internal error occurred.. 

BI-Geniuz
Advocate I
Advocate I

Having the same problem. Just previewing/evaluating 1 excel file took 66 minutes. Normally takes around 30 secs.

Dataflow.png

Anonymous
Not applicable

Thanks, I've posted on there as well!

Anonymous
Not applicable

Hello, 
do we know anything about global problem? Currenty all my dataflows are failed because of internal error or timed out. 
Ecample of internal error: 
2021-10-27 13:39:26,DCT Telephony Data Flow,Failed,Odigo Agent Performance,NA,Failed,2021-10-27 13:39:26,2021-10-27 13:39:56,00:00:30.3840,NA,NA,NA,NA,NA,NA,Error: Internal error Request ID: 58a4dc10-19a1-9a10-8e46-4e6675445f37 Activity ID: 425f35b1-43a9-4743-9da3-8bbe593160d8

Anonymous
Not applicable

Is there any fix for this problem... getting this error for the dataflow refresh more frequently now

 

Error: Internal error Request ID: 9fc94b59-83bd-ea98-3a7d-3a13a6ed5238 Activity ID: 055fff0d-eebb-42ef-8dd1-c8dc22c41243

TrangVoJCI
Frequent Visitor

I have a similar problem: 

Error: Internal error Request ID: ffec99ef-b8e2-4ded-a47d-3171a15e2b7f Activity ID: d5e28c5d-e7e6-46f4-ad8c-07be6c4b42
 
Could you help resolve the issue please?
zsergey01
New Member

I have a similar problem, the data flow stops and gives an "Internal error" for no reason.

Help solve the problem!


Internal error Request ID: 6443116f-2819-3393-31e5-036f45eaca26 Activity ID: 00000000-0000-0000-0000-000000000000 {"RootActivityId":"6443116f-2819-3393-31e5-036f45eaca26"}

Anonymous
Not applicable

Can someone update my dataflows?

 

I'm with serious problems, i need this update

 

Cluster URIWABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
ID da atividadec340c107-ac53-42fd-a370-9c9bd61e60ff
Solicitar ID49eda8b9-fd48-49be-90cf-a65acb80ddd1
Hora2019-12-05 12:21:48Z

I advice you to submit a support ticked. 

 

let me know how it goes.

 

Here's the link: 

https://powerbi.microsoft.com/en-us/support/pro/

Same issue on my side. I do have multiple dataflows, which are all connecting to the same SharePoint directory. For some reason two of them work, and 5 others doesn't... 

Is there an update from the team working on this issue? Is the fix already in place, or maybe a suggested workaround? 

Thanks in advance, 
Marc 

Hi Marc, can you please add Request ID and Activity ID (from history excel)?

Thanks

Batchen

Hi @Batchen_Haviv 

Tanks for asking. 
Hereby the log of one dataflow (out of 5 current failing dataflows).

 

Error: Internal error
Request ID: 6ecd61df-4e53-1a7d-4a42-7b2184f69d33
Activity ID: 9a551e6a-7a58-451d-9d9c-76a7f0159821

 

Thanks in advance! 
Marc

Hey Marc

 

We are aware of this problem and a fix should be available by the end of week.

 

If you wish to overcome it immediately you can rename your entities so they include only letters, numbers and spaces (no special characters) and also verify they don't start with a number.

 

Thanks

Batchen

 

I get other error every time when I'm trying to refresh the dataflow:

AzureBlobs failed to get the response: 'Unable to connect to the remote server'. Request ID: 678316e9-7984-55c0-0e87-1f6bd6cd0ea5 Activity ID: 00ebce37-f7cd-4482-83e7-0b68ecb3be59

 

It's pretty weird because when I create a dataflow It get the preview data every time.

What I should do?

Galia
Employee
Employee

Hi Davolsen,

 

 

I've just looked into the logs base on the request Id you provided us. We saw the same problem from other customers and engineering team is working on a fix. We will update you as soon as the fix will be in place.

 

Thanks,

Galia

korpek
Frequent Visitor

Hi there, I am getting the same issue. Is there a fix for it yet?

 

Cluster URI: WABI-SOUTH-CENTRAL-US-redirect.analysis.windows.net
Activity ID: 90587c35-4f7f-46c3-b6fb-d1d75f179b90
Request ID: 81f222fa-2260-3f65-8a6e-7f86bfa1893a
Time: 2019-06-14 14:59:20Z

 

Thanks!

Karina

I now seem to have the same error

Error: Internal error

Request ID: ceb6af97-8ebb-49e9-8f21-0293be46a68d

Activity ID: f3bc5d3d-1db0-4734-83e3-14f712133676

HELP!!!

 


@korpek wrote:

Hi there, I am getting the same issue. Is there a fix for it yet?

 

Cluster URI: WABI-SOUTH-CENTRAL-US-redirect.analysis.windows.net
Activity ID: 90587c35-4f7f-46c3-b6fb-d1d75f179b90
Request ID: 81f222fa-2260-3f65-8a6e-7f86bfa1893a
Time: 2019-06-14 14:59:20Z

 

Thanks!

Karina



Nope. There is no fix for this issue. I continue to use old datasets with my personal gateway. It's disaster!

It's unfornally for Microsoft, that I'm having the same issue almost 6 moths later. 

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