Forum Discussion
Dataflow update failed
Hello,
I'm with the error below in some data streams:
"Error: We encountered an error while performing the refresh. Please try again. If the issue persists contact Support. Request ID: 5384c37c-d005-488a-9cb7-b9c71a14299a Activity ID: 5157ab15-30d0-4601-b1cb-0293e6ec76bf".
I did the update manually and it's OK, but I need to understand what might be going on.
Att,
Bruno.
4 Replies
Hi bruno7413 ,
Did you encounter that error in the Dataflow or in a connection TO the Dataflow? I am assuming that it is withing the dataflow. If so, go to the dataflow and look at the failure (you will ahve to download the failure file) and there is a column in the output that usually gives a fairly decent reason along with the guids. That should guide you to the main issue.
Hi collinq,
The error is in updating the dataflow, the error message that presents is this below:
Error: We encountered an error while performing the refresh. Please try again. If the issue persists contact Support. Request ID: 5384c37c-d005-488a-9cb7-b9c71a14299a Activity ID: 5157ab15-30d0-4601-b1cb-0293e6ec76bfThe error occurred again today, the error message is: "Error: We encountered an error while performing the refresh. Please try again. If the issue persists contact Support. Request ID: dbfa1a78-8912-4b34-9844-f38f3e76c4a4 Activity ID: bba4e9f3-01f9-47ae-8380-9604eb398d08"
