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dazzl896
Frequent Visitor

Dataflow refresh unexplained failures

Hi,

 

I have been having issues with dataflows for over 2 months now and I have tried everything I can think of, but still keep getting errors on my refresh. A handful of times the refresh has randomly worked, but then the next day - without making any changes - it refreshes and fails again, and then typically just never works again. I have tried:

 

Creating the dataflow in a new workspace

Creating a fresh dataflow (multiple times)

Creating a new entity within the dataflow

Reducing the time period being queried (though it had already worked with the original time period)

Removing special characters from entity names

Changing the logic of my m code a hundred different ways

Waiting for a new day to allow any limits to reset

Disabling all other dataflows and reports querying our GA4 properties for a day

Conducting the refresh at all hours of the day and all days of the week

 

I'm sure there are other things I've tried and am forgetting, but I receive these errors each time and I have no idea what they refer to. Please can someone assist me?

 

Here is a small sample list of some of my failed refreshes, with one refresh that was successful in the middle:

 

Requested onDataflow nameDataflow refresh statusTable namePartition nameRefresh statusStart timeEnd timeDurationRows processedBytes processed (KB)Max commit (KB)Processor TimeWait timeCompute engineError
23/11/2024 01:16GA4 - Overall - MonthlyFailedFact_GA4_Overall_MonthlyNAFailed23/11/2024 01:16########58:39.0NANANANANANAError:  Request ID: 877c243d-5db4-4940-bf2c-c14487a027cf Activity ID: dbc591b1-597a-441d-8c0e-eae750d70167
45615.68793GA4 - Overall - Monthly - Last 14FailedGA4_Overall_OldNAFailed45615.6879345615.740.050053NANANANANANAError: DataFormat.Error: We found an unexpected character in the JSON input.. RootActivityId = 6eaf859f-cfea-492f-90cd-cfc8234fec3b.Param1 = DataFormat.Error: We found an unexpected character in the JSON input. Request ID: 18086ea1-ee5a-c92a-a2f4-a41d97f8fb1c.
45615.92657GA4 - Overall - Monthly - Last 14FailedGA4_Overall_OldNAFailed45615.9265745615.960.033101NANANANANANAError: DataFormat.Error: We found an unexpected character in the JSON input.. RootActivityId = 0bdcaea4-21fe-40f4-851c-ebeb3bd35b29.Param1 = DataFormat.Error: We found an unexpected character in the JSON input. Request ID: c56a8f04-d2c4-9437-76eb-6e57962c75d0.
19/11/2024 23:56GA4 - Overall - Monthly - Last 14FailedGA4_Overall_OldNAFailed19/11/2024 23:56########49:13.3NANANANANANAError: DataFormat.Error: We found an unexpected character in the JSON input.. RootActivityId = c7e330fe-e520-436d-b616-daddf0d671cc.Param1 = DataFormat.Error: We found an unexpected character in the JSON input. Request ID: 9b3b675b-270b-b413-aed4-5020c66678ee.
20/11/2024 01:11GA4 - Overall - Monthly - Last 14CompletedGA4_Overall_OldFullRefreshPolicyPartitionCompleted20/11/2024 01:11########30:29.9NA389618332462029:50.200:00.1Not usedNA
20/11/2024 18:08GA4 - Overall - Monthly - Last 14FailedGA4_Overall_MonthlyNAFailed20/11/2024 18:08########43:34.3NANANANANANAError:  Request ID: 7acf2320-1e70-4d1e-af81-a4b388c1056c Activity ID: 055230b3-5a53-4370-a5a4-28f1afb7ebb2
21/11/2024 18:08GA4 - Overall - Monthly - Last 14FailedGA4_Overall_MonthlyNAFailed21/11/2024 18:08########45:05.3NANANANANANAError:  Request ID: 59ea8659-c6dd-4cbb-b98d-c42801169f61 Activity ID: e3ae6555-2027-4857-b0c4-12580b1b6b1f
22/11/2024 11:39GA4 - Overall - Monthly - Last 14FailedGA4_Overall_MonthlyNAFailed22/11/2024 11:39########48:03.7NANANANANANAError:  Request ID: 023b7ba7-8ee0-016c-ca82-ae572c78ec7f Activity ID: 3b50a173-efdd-4ffc-a622-dc003ca34d8f
22/11/2024 13:41GA4 - Overall - Monthly - Last 14FailedGA4_Overall_MonthlyNAFailed22/11/2024 13:41########44:03.4NANANANANANAError:  Request ID: 48e41299-7bc1-1d3d-db85-ae5b629ab0f0 Activity ID: 913e2e6a-5d15-44b7-9f69-ac9d866fcbd3
45618.75556GA4 - Overall - Monthly - Last 14FailedGA4_Overall_MonthlyNAFailed45618.7555645618.790.036161NANANANANANAError:  Request ID: a8b4ef38-d2c8-4dbd-8b61-d18478fab9cb Activity ID: 9f76192e-4ed0-4240-9079-dcc8f8ce5b99
22/11/2024 19:54GA4 - Overall - Monthly - Last 14FailedGA4_Overall_MonthlyNAFailed22/11/2024 19:54########46:03.5NANANANANANAError:  Request ID: 38d356ba-34ed-b2d9-4e88-c7c0d958f8f0 Activity ID: eef3c9c2-7662-4436-8051-3e7dd23a8862
23/11/2024 10:21MonthlyFailedGA4 Overall MonthlyNAFailed23/11/2024 10:21########44:03.6NANANANANANAError:  Request ID: 5537387a-1945-ad71-09f1-1eed2051137a Activity ID: 16e25a19-d6fe-448a-b5fb-9600eca336fb
23/11/2024 11:56GA4 - Overall - MonthlyFailedGA4_Overall_MonthlyNAFailed23/11/2024 11:56########03:00.8NANANANANANAError:  Request ID: 875a700a-4dfb-251f-423d-6d212486e08d Activity ID: 746ff818-83f7-4aca-8cda-10cf3e8aa219

 

As you can see, the errors do not explain anything much. Sometimes I get an error 'DataFormat.Error: We found an unexpected character in the JSON input..', but other times, once the refresh has worked again, it just randomly begins giving me 'Error:  Request ID: 7acf2320-1e70-4d1e-af81-a4b388c1056c Activity ID: 055230b3-5a53-4370-a5a4-28f1afb7ebb2' (with a different Request ID and Activity ID each time). 

 

I have tried searching for similar issues, but none of them have resolved my issue.

 

Any help would be greatly appreciated.

 

Thank you

 

1 ACCEPTED SOLUTION

@dazzl896 

Ok, I think you should reach out to the Microsoft Power BI support team, they will be able to give you the RCA by tracing the request and Activity IDs

 

Connect on LinkedIn

 

 

 




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View solution in original post

6 REPLIES 6
Powerbyosh
Helper I
Helper I

Hi, 

I am facing the same issue since yesterday. Out of 10 tables, 6 gets refreshed and the 1 table will fail in between with unexplained errors and request ids. 

Considered and troubleshooted with parameters like:

  • Sign-in issues
  • Server health
    Can you guide me if you have got any solution?
tharunkumarRTK
Super User
Super User

@dazzl896 

I guess your datasource is Google Analytics 4. The error shared suggests that the output retrieved from GA4 is not in json format. generally this error arises when an API request is failed.

 

Are you using the latest implementation of GA4 connetor? if not then please watch this video 

https://www.youtube.com/watch?v=3ojkmUHlJEs

 

Or may be you can opt for third party connector templates like the one below

https://www.youtube.com/watch?v=dmG9Txp1ISc

 

 

 

 

 

Connect on LinkedIn

 

 

 








Did I answer your question? Mark my post as a solution!
If I helped you, click on the Thumbs Up to give Kudos.

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Hi @tharunkumarRTK 

 

Thanks for your response. I am indeed using the latest version of the GA4 connector, and I am also aware of the failed API request being the likely cause of those errors, but what is not clear is:

 

1) why they happened

2) more importantly, what the more recent errors are (those that are listed lower down, where just a Request ID and Activity ID are listed)

 

Thanks

Hi @dazzl896 seems GA4 native connector still have some improvement margin. As a workaround, like the first response mentioned you, you can consider using third party connectors at least until there is a fix to the native connector. I've tried some options such as windsor.ai, supemetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the GA4 connector in the data sources list:

 

GA4-1.png

 

After that, just grant access to your GA4 account using your credentials, then on preview and destination page you will see a preview of your GA4 fields:

 

GA4-2.png

 

There just select the fields you need. Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

 

SELECT_DESTINATION_NEW.png

Hi @dazzl896 

 

Please go through limitations and issues section.

 https://learn.microsoft.com/en-us/power-query/connectors/google-analytics

 

I hope it will be helpful.

 

Thanks,

Sai Teja 

@dazzl896 

Ok, I think you should reach out to the Microsoft Power BI support team, they will be able to give you the RCA by tracing the request and Activity IDs

 

Connect on LinkedIn

 

 

 




Did I answer your question? Mark my post as a solution!
If I helped you, click on the Thumbs Up to give Kudos.

Proud to be a Super User!


PBI_SuperUser_Rank@2x.png

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