Forum Discussion

andia's avatar
andia
Regular Visitor
4 years ago
Solved

Dataflow refresh time out or fail

Hi All, since two weeks my dataflows are not updating in the morning EU time. Refreshs are running for hours before they get cancelled. I never had issues with these sets - started app. two weeks a...
Dataflow
Need Help
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi andia ,

     

    During the investigation we found similar problems with other users and have reported ICM internally

    （ICM：267631884 278040100）
    The PG team will do their best to fix this issue, and I will give you feedback here if there is any progress.

     

    Best Regards,
    Community Support Team _ Caitlyn

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi andia ,

 

During the investigation we found similar problems with other users and have reported ICM internally

（ICM：267631884 278040100）
The PG team will do their best to fix this issue, and I will give you feedback here if there is any progress.

 

Best Regards,
Community Support Team _ Caitlyn

Abhimanyus's avatar
Abhimanyus
Regular Visitor
4 years ago

Hi Caitlyn,

 

Could you provide any update on the issue status and Micrososft progress. We are also facing the similar issue and it is impacting global users.

 

Regards.

AS

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Abhimanyus ,

     

    Engineers are still working hard to fix this issue, but there are no updates available at this time.

     

    “we are trying to steer away from by recommending more gateway instances are installed that do not often go beyond average 50% memory and CPU utilization. The gateway internally sets these resource governance limits for maximum performance, while avoiding undefined behavior at the limits of memory and CPU.”

     

    Best Regards,
    Community Support Team _ Caitlyn