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sashaxp
Advocate I
Advocate I

Dataflow operations like creating blank query runs indefinetely today

Something strange happening today with dataflow. 

 

Started today from getting error by timeout for several dataflows that connects to different datasources. Typically it tooks 15 mins in average to refresh. Today it timedout after 3hrs.  So i refreshed dataflow again and the result is the same. It runs indefinetely.

I've tried to validate whether specific tables loads data or not. No one was able successfully load data.

I've tried to run basic management operations like creating a blank query and it turns out that it took amost 20 mins to get script editing form and indefinite to save it. Seems that something happening with service itself. while Health check indicate that Powebi service works fine.

 

Any ideas how to get a feedback from MSFT on what is going on with the service?

 

 

 

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1 ACCEPTED SOLUTION
v-rongtiep-msft
Community Support
Community Support

Hi @sashaxp ,

It looks like an issue happened in specific region Europe and it has been fixed up to now. If there is still someone has this issue and it's continuous in the case of  simple table structure and not very large data amount, please consider opening support ticket for further help. 

https://community.powerbi.com/t5/Issues/idb-p/Issues/status-key/delivered

 

Best Regards

Community Support Team _ polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-rongtiep-msft
Community Support
Community Support

Hi @sashaxp ,

It looks like an issue happened in specific region Europe and it has been fixed up to now. If there is still someone has this issue and it's continuous in the case of  simple table structure and not very large data amount, please consider opening support ticket for further help. 

https://community.powerbi.com/t5/Issues/idb-p/Issues/status-key/delivered

 

Best Regards

Community Support Team _ polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

ibarrau
Super User
Super User

Hi. You can submit an issue at: https://community.powerbi.com/t5/Issues/idb-p/Issues

Before sending consider that if you have your dataflows in a dedicated capacity, you should check how is the capacity processing. You own the administration of the capacity if you have that kind of licence.

However, if you just have pro licence in shared capacity, you can notify that to the issue section like I have said before. If you are not runing any complex query and takes too much, sounds like a region issue.

I hope that helps,

P/D You can check status of the services in https://powerbi.microsoft.com/es-es/support/

 


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

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