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Resolver I
Resolver I

Dataflow Error: User is not authorized to access the gateway.

A few of my dataflows are failing to refresh with the error, "Error: User is not authorized to access the gateway". These dataflows connect to a SQL database through a gateway, and previously refreshed sucessfully. I have other datasets using the same database/gateway which currently refresh successfully. What could the issue be with my dataflows?

Community Support
Community Support

Hi, @ybarsabal 


After my search, this problem has also happened to others recently. There is no good solution for the time being.

You can sumbit a support ticket to track the progress of the problem.


Reference: Dataflow Refresh - Internal Error - Page 4 - Microsoft Power BI Community


Best Regards

Janey Guo


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

The problem went away on its own the next day. I assume MSFT addressed the issue on their end after people posted about it. 

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