Join us at FabCon Atlanta from March 16 - 20, 2026, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.
Register now!The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more
Hi Community,
I have recently bought Power BI Pro and registered through an organization email ID created as xxx@xx.onmicrosoft.com. I have downloaded on-premise gateway and logged in through the same organization email ID. Now while in Power BI service, if I want to import a CSV file through dataflows, I am facing an error as Incorrect Credentials.
I suppose my selection is very basic and I don't find anything which I am missing during filling in these details. Since it is a local machine, I am not sure how the credentials might get wrong as I used similar organization email ID for login into Power BI and creating a Power BI gateway.
Please help.
Regards
Dauksh Shrimali
Hi ,@ DaukshShrimali
You need to notice that username has the format of DOMAIN\username within Power BI.
In addition ,if all the credentials (username, password, gateway ) are entered correctly, please check whether your URL is accurate.
Remember to include the file type suffix ".csv" in the File path.
Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Check out the November 2025 Power BI update to learn about new features.
Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!