Forum Discussion
DataFlow failing to retrieve data from Service Now
Check Dataflow Refresh Status: Ensure that the dataflow refresh is completing successfully. If the refresh fails, the tables might appear empty. You can check the refresh history in the Power BI service to see if there are any errors.
Dataflow Permissions: Verify that you have the necessary permissions to access the dataflow and its tables. Sometimes, permission issues can prevent you from seeing the data.
Dataflow Configuration: Double-check the configuration of the dataflow to ensure that the data is being loaded correctly. This includes verifying the data source connections and any transformations applied within the dataflow.
Dataflow Storage: Ensure that the dataflow is set to store data in the correct storage mode (e.g., Import or DirectQuery). If the storage mode is not set correctly, it might affect data visibility.
Power BI Desktop: Try accessing the dataflow from Power BI Desktop to see if the issue persists. Sometimes, the issue might be related to the Power BI service rather than the dataflow itself.
Hi Airtrunk0801
May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.
Thank you.
Hi v-priyankata let me have a look and get back to you shortly