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ROG's avatar
ROG
Responsive Resident
3 years ago
Solved

Data won't load with the correct credentials.

Hi all,

 

I have the report below which I created on top of another dataset (live connection), which was added to local model so I could import other files, therefore I also have to excel files saved in a SharePoint folder. 
The creadentials are correct. Would it be a case to add the sharepoint folder to a on-premises gateway?

 

 

Thanks a lot!

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  • GilbertQ's avatar
    GilbertQ
    3 years ago

    Hi ROG 

     

    Could you go into the dataset settings and under data source credentials make sure that you have got the valid credentials entered (Even try and enter them again)?

2 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    3 years ago

    Hi ROG 

     

    Could you go into the dataset settings and under data source credentials make sure that you have got the valid credentials entered (Even try and enter them again)?

    • ROG's avatar
      ROG
      Responsive Resident
      3 years ago

      Thank you so much!
      I edited my credentials in both data sources and changed from public to Organizational on the privacy level option.