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willclein's avatar
willclein
Helper I
7 years ago
Solved

Data source unreachable

I'm getting the following error:     I do not have a gateway setup and all of the sources in the underlying report are set to Import. I cannot for the life of me figure out how to resolve th...
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  • willclein's avatar
    willclein
    7 years ago

    Hi Cherry,

     

    Thanks for the follow-up. I had started with Direct Query but had converted everything to Import. It seems that publishing the changes did not make the appropriate changes on the Power BI Service end.

     

    My solution was to delete the Report and corresponding Dataset and republish.

v-piga-msft's avatar
v-piga-msft
Resident Rockstar
7 years ago

Hi willclein,

 

What is your data source?

 

From your image, it seems that you use direct query mode. However, you said you use import mode?

 

As I know, if your data source is on-premises, you should add the data source to on-premises gateway to so that you could see the data on the report if you use direct query.

 

In addition, if you want to refresh the dataset, you need to add the data source to gateway no matter direct query or import mode for on-premise data source.

 

Best  Regards,

Cherry

  • willclein's avatar
    willclein
    Helper I
    7 years ago

    Hi Cherry,

     

    Thanks for the follow-up. I had started with Direct Query but had converted everything to Import. It seems that publishing the changes did not make the appropriate changes on the Power BI Service end.

     

    My solution was to delete the Report and corresponding Dataset and republish.

    • v-piga-msft's avatar
      v-piga-msft
      Resident Rockstar
      7 years ago

      Hi willclein ,

       

      Sorry for the delay.

       

      It seems that you have solved your probelm, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

       

      Best Regards,

      Cherry