Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Data source credentials hangs on refresh

Hello,   Data Source Credentials seems to be hanging on refresh.   I get the encircling dots ever spinning and it never seems to stop.   My internet connection seems to be working fine since I ...
Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    It is working now for me.

    Hope it does to for all you guys.

perpor's avatar
perpor
Helper V
9 years ago

Installed again but nothing....nothing... Power BI does not recognise the Gateway installed, but it has worked fine for over a month in the other server !!

sprather's avatar
sprather
Frequent Visitor
9 years ago

I was having an issue as well and mine may be un-related to your problem but I had my Power BI Personal Gateway installed under the primary Administrator on my laptop and it was not starting under my local user account so I had to go into the Administrator account on my laptop and start the server. Until I did this and refreshed the web Power BI instance it continued to show my Data Gateway being "Inactive". Once I started the server as the user that installed it I was able to revert back to my local account and see that my Gateway was "Active". At that point my connection credentials (Qunect ODBC for Quickbase 64-bit) were accepted.....my scheduled data refreshes worked as they should. I had my Admin give my account Admin rights and I re-installed the Personal Gateway using my local account so that it will work without me having to login as Admin to start it each time I reboot, etc.....

 

My next step will be to put a Data Gateway on a network server so that I do not have to rely on my laptop for data routing going forward. Hopefully the integration will be seamless now that I understand how to do it locally....