Forum Discussion
Solved
Data source credentials hangs - Gateway not recognised
Hello, Data Source Credentials il always hanging on refresh. We have worked fine with the gateway for 2 months, on our server 'test'. From half april (approx.) no more, on the old server 'test...
- we solved the problem, after many attempts (the dataset now have only one datasource). We uninstalled both gateways, on test and prod servers, then installed the gateway only on the prod server, which is what we are concerned about, and this gateway was properly recognized and worked properly.For now, that's what we needed to get reports into production
we solved the problem, after many attempts (the dataset now have only one datasource). We uninstalled both gateways, on test and prod servers, then installed the gateway only on the prod server, which is what we are concerned about, and this gateway was properly recognized and worked properly.
For now, that's what we needed to get reports into production
Hi,
I am so glad to hear that. It must be such a bad experience.
You can try to add new data source. Remember one thing, every source needs a data source in the gateway. Such as workbook, web.
Best Regards!
Dale