Forum Discussion
Advocate IData source credentials greyed out after domain change
Super User
What I would suggest doing is make sure that you have got the recovery key for your On-Premise Gateway. This will ensure that when you switch the Gateway over the settings and security will come aross.
Then what I have done in the past is to re-install the On-Premise Gateway which should often ask you if you have a recovery key, which will then bring all your original settings across.
I do hope that this will work due to the domain change, but I am not 100% certain.
paulob_involvesHi,
I'm not using any sort of gateway. All my data sources are from web (A Redshift Database, one Sharepoint file, and many web pages - REST GETs).
As far as I have observed, this is the only change, with these options greyed out I cannot check / change data sources credentials, nor change the data refresh schedule. I haven't observed any other problems, I still can publish and share dashboards for example.
We tried changing back my user's domain to the previous one (@mycopany.microsoft.com), doing that these configuration options are not greyed out anymore. Then after switching back my user's domain to our domain (@mycompany.com), it's greyed out again.
It looks like some bug related to user permissions to change these configurations.
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