Forum Discussion

francino's avatar
francino
Frequent Visitor
4 years ago

Data source can't be refreshed because the credentials are invalid

I have seen a bunch of messages on this topic, but none have seemed to address my situation...at least that I have found.   I am trying to set up a refresh for a Python based report using a On-prem...
Need Help
Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi  francino ,

 

You can try the following

1. Check whether the power bi desktop and gateway are the latest version, if not, you can update to the latest version, upload the pbix file again, restart and log in to the PowerBI service with new credentials

2. The usernames and passwords that you used to sign in to data sources aren't up to date. In Power BI, go to refresh settings for the dataset. In Manage Data Sources, select Edit credentials to update the credentials for the data source.

3. Ensure gateway service is on and running.

4. Tried resetting saved credentials

5. Please clear your browser history, cache and cookies to start over.

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

francino's avatar
francino
Frequent Visitor
4 years ago

Thank you for the ideas, but they didn't work.  I get the same results.  I am open to any other ideas, but will keep trying.