Forum Discussion
Data refresh
I have my datasets on a Sharepoint set to auto refresh. They haven't done that since the beginning of December. The manual refreshes are not working either.
Hi Christine218 ,
Please check Settings -> manage gateways to see if the gateway is offline. Also check Settings -> Datasets -> Refresh history to see if there's any error message.
Best Regards,
Jay
Community Support Team _ Jay Wang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
The gateway is online. There are no errors showing (see screenshot below). It says completed but the new data is not showing. Also, it hasn't updated in almost a month despite being set to automatically update.