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skis's avatar
skis
Frequent Visitor
5 years ago
Solved

Data refresh error in powerbi service

Hi,

My scheduled refresh in powerbi service is showing an error like below:

 
Unable to connect to the data source undefined.
Please try again later or contact support. If you contact support, please provide these details.

Underlying error code: -2147467259
Underlying error message: The import List.ConformToPageReader matches no exports. Did you miss a module reference?
DM_ErrorDetailNameCode_UnderlyingHResult: -2147467259
Microsoft.Data.Mashup.ValueError.Reason: Expression.Error
Cluster URI: WABI-US-EAST-A-PRIMARY-redirect.analysis.windows.net
Activity ID: 645d0c29-b040-4f4d-8131-2ad6c34ca737
Request ID: f16ce42b-d8f2-2e1b-ee3f-6e612c3d88cb
Time: 2020-11-23 17:13:45Z

 

At the same time, powerbi desktop is working completely fine. Any idea on how to troubleshoot the issue ? 

Thanks in advance.

Need Help

5 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    5 years ago

    Hi there

     

    have you got the latest version of the Power BI Gateway installed?

     

    From your error it looks like there has been a change to the PBIX and this version has not been uploaded to the Power BI Service?

  • skis's avatar
    skis
    Frequent Visitor
    5 years ago

    GilbertQ  Yes. I downloaded and installed the on-premises data gateway in my work computer. It let me to create a name and key. But, not sure what am I supposed to do after that.  Do you have any link to walk me through the process ? Thanks.