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Advocate I
Advocate I

Data labels disappear when report is published

Hi, I have made this report in powerbi desktop, added some data labels and when I publish the same report into my workspace and I try to view it in powerbi service, those data labels just disappear. Is this a bug? Anyone know how to solve this? 


What I see in PowerBi Desktop:



What i see on powerbi service


New Member

Hi killjoy, 
not sure if you still have this issue. But I faced the same issue today and saw your post. For me the solution was a simple button (see below). The "Custom Label" needs to be turned off.  

Custom label.png

Community Support
Community Support

Hi @killjoy ,

I  cannot reproduce the bug.

It's possible that the issue you're experiencing is related to how the report is being rendered in Power BI Service. One thing you can try is to check the formatting options for the visual that's missing the data labels. You can do this by selecting the visual and then clicking on the Format tab in the Visualizations pane. From there, you can adjust the settings for the visual to see if that resolves the issue.


Or you can try to clear your browser cache or use the edge browser.


Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.


Hi, I tried what you suggested and the issue persists, I don't know what to do 

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