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xichiza's avatar
xichiza
Frequent Visitor
4 years ago

Data from Web API do not refresh in PBI Service

Hi Everyone,   I have imported data from an web API as in the screenshot below. Everything is working good on PBI Desktop and I am able to get data.     However, when publishing on PBI Ser...
Need Help
Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi xichiza ,

Please refer to the following document to see if it helps you.

https://docs.microsoft.com/en-us/power-bi/connect-data/service-admin-troubleshooting-power-bi-personal-gateway#schedule-refresh

Error: The credentials provided for the dataset are invalid. Please update the credentials through a refresh or in the Data Source Settings dialog to continue.

Solution: If you get a credentials message, it could mean:

  • The usernames and passwords that you used to sign in to data sources aren't up to date. In Power BI, go to refresh settings for the dataset. In Manage Data Sources, select Edit credentials to update the credentials for the data source.

  • Mashups between a cloud source and an on-premises source, in a single query, fail to refresh in the gateway (personal mode) if one of the sources is using OAuth for authentication. An example of this issue is a mashup between CRM Online and a local SQL Server instance. The mashup fails because CRM Online requires OAuth.

    This error is a known issue, and it's being looked at. To work around the problem, have a separate query for the cloud source and the on-premises source. Then, use a merge or append query to combine them.

 

Best Regards

Community Support Team _ Polly

 

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