Forum Discussion

dancarr22's avatar
dancarr22
Icon for Helper V rankHelper V
3 years ago

Data flow suddenly stops working - error message just "There was a problem refreshing your dataset"

Hello,

 

We have a dataflow which points to SQL Server (uses Gateway) which has worked fine for months.  Suddenly it stopped working around 9AM this morning.  Ran fine at 8:30AM

Thoughts on why this is occuring?  Checked PBI Status and everything is supposed to be up and running.  How can we get more details on what/why it failed.  It ran for a duration of 0 seconds so it wasn't a timeout issue.  

 

Thanks,

Dan

2 Replies

  • v-xiaosun-msft's avatar
    v-xiaosun-msft
    Icon for Community Support rankCommunity Support

    Hi dancarr22 ,

     

    According to your description, here is my suggestion.

    1, I suggest that you can first check if the “enhanced compute engine” in dataflow settings be accidently shut down. To user Direct Query with dataflows, you must explicitly toggle the “enhanced compute engine” to on in dataflow settings and you must then refresh the dataflow before it can be consumed in Direct Query mode.

    2, It may be caused by too much data volume.

    3, You can check whether the gateway works fine refer to following document.

     

    Please refer to the following documents.

    Troubleshoot the on-premises data gateway 

    Using DirectQuery with dataflows - Power BI | Microsoft Learn

     

    Best Regards,
    Community Support Team _ xiaosun

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • v-xiaosun-msft's avatar
    v-xiaosun-msft
    Icon for Community Support rankCommunity Support

    Hi dancarr22 ,

     

    Have you solved your problem? If solved, please mark the answer to help the other members find it more quickly. If not, please tell us in order that we can continue to help you.

     

    Best Regards,
    Community Support Team _ xiaosun

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.