Forum Discussion

juan_pablo's avatar
juan_pablo
Icon for Helper V rankHelper V
6 years ago

Data doesn't update when republishing a report to the server

Hi,  I regularly I Publish a report to update it in the server. During the week the Gateway do its job but once a week I must republish the report to change some visuals.  After publishing, the new...
Need Help
Icey's avatar
Icey
Icon for Community Support rankCommunity Support
6 years ago

Hi juan_pablo ,

 

This is really weird. I suggest you to create a support ticket to get further help.

 

 

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • juan_pablo's avatar
    juan_pablo
    Icon for Helper V rankHelper V
    6 years ago

    I created the ticket and support hasn’t solve it yet. The ticket is escalating within the support team.

    I suppose is a real issue in the server.

    If not, I will post here the answer they gime me as soon as I get it.

     

    Thnak you Icey