Forum Discussion

jgarciabu's avatar
jgarciabu
Advocate I
10 years ago

Data Source Error: Unable to Connect to the Remote Server

Hi All,   I receive the following error when importing data using the Zendesk content pack for PowerBI web:   We couldn't import data from Zendesk   An error occurred while processing the data ...
Need Help
natesut's avatar
natesut
New Member
10 years ago

I am getting the same error and I am an admin on Zendesk. I guess no word from Microsoft yet?

  • jgarciabu's avatar
    jgarciabu
    Advocate I
    10 years ago

    I have been corresponding with their support team via email and they've been giving me instructions for tests to help identify the issue. Still no resolution, but they are working on it.

    • jgarciabu's avatar
      jgarciabu
      Advocate I
      9 years ago

      Still no resolution. Will update once I have more info.