Data Source Error - The credentials provided for the Web source are invalid

Question

Please refer to the screnshots below. My Power BI service has been having this refresh issue since yesterday (5/9 12AM) and I initially thought it was a transient issue. Any help would be appreciated, thank you!

matthelee · Answer

Hi&nbsp;GilbertQ&nbsp;,&nbsp;The issue may be because my company is phasing out of using Airtable. However, I checked internally and confirmed that I still have full access. I am continuing to try to solve the problem internally as well, but are there any other solutions you recommend I try?

matthelee · Answer

Hi&nbsp;GilbertQ&nbsp;,&nbsp;I'm not sure if Postman is approved for use by my company, would you be able to explain what it is and what it does? Thank you and I really appreciate your help.

gilbertq · Answer

Hi&nbsp;matthelee&nbsp;
&nbsp;
From the error it is saying that it cannot connect to the API. Can you confirm that you can successfully connect to the API via Postman or your application?

matthelee · Answer

Hi&nbsp;GilbertQ&nbsp;,&nbsp;Yes, as you can see by the screenshot below the API (Airtable)&nbsp;connects.&nbsp;&nbsp;Is this a viable solution? -&gt; https://support.airtable.com/docs/visualizing-airtable-records-in-microsoft-power-bi-power-query&nbsp;

gilbertq · Answer

Hi&nbsp;matthelee&nbsp;
&nbsp;
That looks good, but that only checks it can connect, there could be a subsequent issue with the API after the connection?

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Data Source Error - The credentials provided for the Web source are invalid

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