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arusky's avatar
arusky
Frequent Visitor
5 years ago
Solved

Data Source Credentials - Failed to Update Data Source Credentials

Hi,   My company is using Oracle database and it has been fine refreshing PBI reports daily until this morning. The remote desktop was automatically restarted with Windows update last night, so I ...
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  • arusky's avatar
    arusky
    5 years ago

    It happened to the latest version of Gateway. I could resolve the issue by installing the old version of Gateway.

     

v-xulin-mstf's avatar
v-xulin-mstf
Community Support
5 years ago

Hi arusky,

 

Sorry for delay reply.

Many issues can surface when the gateway version is out of date.

It's a good general practice to make sure you're on the latest version.

If you haven't updated the gateway for a month or longer, consider installing the latest version of the gateway. Then see if you can reproduce the issue.

 

Best Regards,
Link

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

  • arusky's avatar
    arusky
    Frequent Visitor
    5 years ago

    It happened to the latest version of Gateway. I could resolve the issue by installing the old version of Gateway.

     

    • v-xulin-mstf's avatar
      v-xulin-mstf
      Community Support
      5 years ago

      Hi arusky,

       

      Okay, you can do the following steps to prevent you from being troubled by the same problem again.

       

      1. Download the latest versionvgateway. You konw, many issues can surface when the gateway version is out of date. 

      2. Update the data source credentials in Power BI Desktop.

      3. Republish the report and check.

       

      Hope it helps. ğŸ˜‰

       

      Best Regards,
      Link

       

      If this post helps then please consider Accept it as the solution to help the other members find it more quickly.