Forum Discussion
Data Refreshes using Enterprise Gateway on App workspace
- 9 years ago
Actually v-huizhn-msft it looks like a permissions problem with my login that has caused this issue.
Let me get that sorted to oget it working again.
Sorry about that.
Hi gooranga1,
Did you install the On-premises data gateway or Personal gateway? Based on your error message, you want to use Personal Gateway, but the personal gateway is uninstalled. So you need to install a gateway first, then sign in the gateway using the same Power BI account. The following first picture shows the personal gateway sign in surface, the second one shows the on-premises gateway.
personal gatewayon-premises gateway
Best Regards,
Angelia
Actually v-huizhn-msft it looks like a permissions problem with my login that has caused this issue.
Let me get that sorted to oget it working again.
Sorry about that.
- v-huizhn-msft9 years ago
Microsoft Employee
Hi gooranga1,
Congratulations, you find the cause by yourself. Please mark the right or helpful reply as answer, so more people will find the solution easily.
Best Regards,
Angelia- gooranga19 years ago
Power Participant
Actually it isn't a permissions problem v-huizhn-msft.
I cannot get access to our Gateway connection for any of our exisiting datasets. We have been using this for 18months and have dozens of datasets set up and neither me nor 2 recently set up colleagues can see datasets? Only 1 of us now can set up datasets and scehdules?????? I can add new data source to a gateway and I can see the gateway is up and running ok bit if I publish a report or try to take over a schedule on a dataest it says I have no gateway set up??
This is a nightmare situation as no one can modify schedules except one person now. I have checked with our network team and as far as they are concerned everything is set up a ok. This seems to be a change on powerbi?
- v-huizhn-msft9 years ago
Microsoft Employee
Hi gooranga1,
You'd better open a new thread about your this issue. Thanks for understanding.
Best Regards,
Angelia