Forum Discussion
Data Refresh has suddenly stopped working
Ok now is different when say that the refresh doesn't work in the service, was kinda confusing!
try to change the connection string from anonymous with a privacy to anonymous with Public
both in desktop and service
I am sure it is the connection string.
Hi aj1973
Thanks for your response.
I have tried that but still no luck, very frustrating as it has been working fine until Tuesday, now all my reports which uses similar web content sources dont automatically refresh.
I have checked the credentials match both on desktop and in the service but when i select update i recieve the following
"Failed to update data source credentials: Unable to connect to the remote server"
Could you please share with me one of these URLs that your report use? I wanna try it with my license.
aj1973 unfortunately I can't as it contains sensitive data. It's a web content source to a spreadsheet which when the URL is opened in a browser downloads a file.
Not sure why Its not allowing me to update the data source credentials. I've asked a colleague to see if he is receives the same error with the same data source