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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Data Refresh failure in Power BI service

Hi,

The dashboard published to service is failing to refresh, however when refreshing using PBI Desktop it works. 

 

 

  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi Anonymous ,

     

    Please download the latest version of Power bi Desktop and republish to Power bi services.

    Then try publishing the report in a different workspace and refreshing it. If it works, you should remove it from the workspace where it was implemented and publish it again.
    (Note: You need to delete this report and publish it again, not re-publish it from Power BI Desktop and replace it).

     

    You can also see if this similar case is helpful to you:

    Failure details: The last refresh attempt failed because of an internal service error. 

     

    Hope it helps,


    Community Support Team _ Caitlyn Yan


    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

     

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

     

    Please download the latest version of Power bi Desktop and republish to Power bi services.

    Then try publishing the report in a different workspace and refreshing it. If it works, you should remove it from the workspace where it was implemented and publish it again.
    (Note: You need to delete this report and publish it again, not re-publish it from Power BI Desktop and replace it).

     

    You can also see if this similar case is helpful to you:

    Failure details: The last refresh attempt failed because of an internal service error. 

     

    Hope it helps,


    Community Support Team _ Caitlyn Yan


    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Deleting and re-publishing the dashboard worked. Thank you 😊

  • Anonymous's avatar
    Anonymous
    Not applicable

    Anonymous : Maybe you did not correcly setup the data gateway within service? What kind of data source (data base, flat file, ...) are you using?

    • Anonymous's avatar
      Anonymous
      Not applicable

      Anonymous Data source is Snowflake. And it says that gateway is not necessary  since the data sources are in cloud.