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sandy_ew's avatar
sandy_ew
Icon for Advocate I rankAdvocate I
1 year ago
Solved

Data Refresh error: "DM_GWPipeline_Gateway_CanceledError"

I've been experiencing an intermittent data refresh issue with the Power Bi Service semantic data model with the following error code: "DM_GWPipeline_Gateway_CanceledError".     No change has occur...
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  • v-menakakota's avatar
    v-menakakota
    1 year ago

    Hi sandy_ew ,

    Thank you for reaching out to us on the Microsoft Fabric Community Forum.

    Before it was a known issue but is resolved now .Please try to refresh it again and check  it once.If you still face the same issue please raise a support ticket.

    If this post was helpful, please give us Kudos and consider marking Accept as solution to assist other members in finding it more easily.

    Regards,
    Menaka

v-menakakota's avatar
v-menakakota
Icon for Community Support rankCommunity Support
1 year ago

Hi sandy_ew ,

Thank you for reaching out to us on the Microsoft Fabric Community Forum.

Before it was a known issue but is resolved now .Please try to refresh it again and check  it once.If you still face the same issue please raise a support ticket.

If this post was helpful, please give us Kudos and consider marking Accept as solution to assist other members in finding it more easily.

Regards,
Menaka

  • sandy_ew's avatar
    sandy_ew
    Icon for Advocate I rankAdvocate I
    1 year ago

    Hi v-menakakota 

     

    The data refreshes error appears to have been resolved now for some days so I'm guessing it was related to the known resolved issue that you refer to in your post.

     

    Thanks

    Sandy 

    • awright19's avatar
      awright19
      Icon for Advocate II rankAdvocate II
      1 year ago

      I've been dealing with this as well. We didn't have issues for a couple days, but they came back last night.

  • AMD0791's avatar
    AMD0791
    Icon for Advocate IV rankAdvocate IV
    1 year ago

    v-menakakota Can you provide some details or documentation on the "known issue" that was resolved?

    It would be helpful to know things like:

    -- Nature of the issue

    -- Versions affected

    -- Date issue started

    -- Date issue resolved

     

    We've been seeing similar sporadic failures with random datasets , but the exact error message was slightly different.  I'd like to see if the timing lines up.

  • vinny1986's avatar
    vinny1986
    Icon for Helper I rankHelper I
    1 year ago

    We've been having this issue since a couple of days.

     

    The error message is as follow:

    {"error":{"code":"DM_GWPipeline_Gateway_CanceledError","pbi.error":{"code":"DM_GWPipeline_Gateway_CanceledError","parameters":{},"details":[],"exceptionCulprit":1}}} Table:

     

    We plan to upgrade the on premise data gateway to the lastest version tomorrow. Hope it fixes the problem, in the mean time we can't refresh a lot of our reports. 😕

    • vinny1986's avatar
      vinny1986
      Icon for Helper I rankHelper I
      1 year ago

      We updated the gateway and we still have this error^.

      • vinny1986's avatar
        vinny1986
        Icon for Helper I rankHelper I
        1 year ago

        We have a ticket with Microsoft support too.

  • rjones's avatar
    rjones
    Frequent Visitor
    1 year ago

     I get this regularly. "DM_GWPipeline_Gateway_CanceledError". It doesn’t seem to tie to any specific report. Just random failures. Usually in the morning but not always. Just re-running the report refresh always succeeds. I can never replicate the issue and it happens on reports that take 5 – 10 minutes to run.  That run time is mostly on the Microsoft side, I’m assuming they are waiting in a queue.  They don’t take that long to refresh manually from desktop client. I am up to date on the updates. I upgraded it last Friday 5-1-25.