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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Data Refresh Timeout Limit for P1, P2 and P3? Timeout Issue

Hi All,   We are using Power BI P1 premium subscription and the data source is Oracle Public Cloud. Every time I run the refresh (on demand/schedule) I am getting timeout error as shown. This is on...
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  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi,

     

    I found a workaround for this. Switching network connectivity from direct TCP to HTTPS results into data refresh not getting timeout after 2 hours. Now the refresh is running fine after 2 hours also and it is getting completed in 2 hours 30 min. Network protocol can be swicthed from dircet TCP to HTTPS from data gateway app UI or from config file.

Anonymous's avatar
Anonymous
Not applicable
8 years ago

The type of the capacity is irrelevant. The timeout settings are the same for P1, P2, P3. As you observed, it is effectively 2 hours. However it should be 5 hours according to the MS support. The bug fix is underway according to them.

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi,

 

I found a workaround for this. Switching network connectivity from direct TCP to HTTPS results into data refresh not getting timeout after 2 hours. Now the refresh is running fine after 2 hours also and it is getting completed in 2 hours 30 min. Network protocol can be swicthed from dircet TCP to HTTPS from data gateway app UI or from config file.