Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Data Refresh Fails for Online Data Sources

Issue: Unable to refersh data.  All sources are Online (SharePoint Online and OneDrive for Business)   I recieve a message saying that I do not have a gateway configured.

  • Note, that I do not always get the message that the refresh failed.  Most of the time there is just a quick flash of the a message in the upper right hand corner and then nothing. 
  • Once or twice I have gotten the mssage about the gateway

If I go to Schedule Refresh the Settings screen displays the message about needing a gateway (screen shot below) and the settings for the Scheduled refresh are disabled.

 

I have found several strings in the forum with the same problem dating back to 2015 and 2016 - but I have not found any threads started within the last several months. 

  • Has this issue been resolved and I am just missing the answer"

 

 

 

Need Help

1 Reply

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    8 years ago

    Hi Anonymous,

     

    Maybe you need a gateway though all the sources are online. Please refer to personal-gateway#online-data-sources.

    >>>If you are using the Web.Page function, you only need a gateway if you have republished the dataset or your report after November 18th, 2016.

     

    Best Regards,

    Dale