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Data Refresh Failed
Hi All, I have my data sets in Server A. On-premises data gateway is installed on server B. I was able to set up the gateway connection. Refresh is scheduled for two times a day. If I manually refre...
Hi Jos13
The error is cozed when the gateway is offline at that time, I didn't see other reasons. please kindly follow the suggestions if you can't restart the gateway:
3. If step 1 and 2 failed, restart the computer and then check the status of the service.
4. There is an official trouble shooting document, you can reference: https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/
5. Last try: uninstall gateway -> restart computer -> install the newest version. (Please consider the down time if it's a production machine.)
After all, upgrading to the latest version is recommended.
Hi there
What happens when you view the log files on the gateway?
What you could do, is to schedule a refresh, then enable the verbose logging.
Once that is done then view the log files to see why it is failing.
What happens when you view the log files on the gateway?
What you could do, is to schedule a refresh, then enable the verbose logging.
Once that is done then view the log files to see why it is failing.