Showing results for 
Search instead for 
Did you mean: 
Not applicable

Data Gateway Refresh Issue - Blanks in the time series Chart!!

Hi All,


I have connected my data sourcse to data gateway. When I refresh the datasource in the service, there is not any failure. Refreshing is successful. However, when I return to the report there are changes in the trend. 


When refreshed in serviceWhen refreshed in service

When the same report is refreshed from the desktop, it works perfectly.


when refreshed in desktop, works perfectlywhen refreshed in desktop, works perfectly



why is this happening, can anlyone help??


@amitchandak @parry2k  could you please help me here!!

Not applicable

This was resolved after updating to the latest Gateway version.

View solution in original post

Not applicable

This was resolved after updating to the latest Gateway version.

Super User
Super User

Hi there,

Can you confirm that you have no filters on your report?

If possible to click on the Reset to Default and see if that resolves the issue?

Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Power BI Blog

Not applicable

No there are no filters which is restricting the date..

Hi @Anonymous ,

The Column/Line Values fields applied on line and clustered column chart are from the table fields or measures? If they are measures, could you please provide some sample data and the formulas of the used measures? 

In addition, please check if you have the similar scenario with the below one:

PowerBI Service report last date refresh wrong

Best Regards


Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Join Arun Ulag at MPPC23

Join Arun Ulag at MPPC23

Get a sneak peek into this year's Power Platform Conference Keynote.

PBI Sept Update Carousel

Power BI September 2023 Update

Take a look at the September 2023 Power BI update to learn more.

Learn Live

Learn Live: Event Series

Join Microsoft Reactor and learn from developers.

Dashboard in a day with date

Exclusive opportunity for Women!

Join us for a free, hands-on Microsoft workshop led by women trainers for women where you will learn how to build a Dashboard in a Day!

Top Solution Authors
Top Kudoed Authors